I hate to say this because I’ve been following Sunday Citizen on Instagram for a while and finally pulled the trigger with two lumbar pillows and bamboo sheets. I was very underwhelmed when I received the pillows in the mail. The fabric isn’t near as soft and fluffy as I was expecting/as it looks and the pillow is a really strange memory foam consistency. Kinda hard and lumpy I guess would be my descriptors? I washed the pillow cases to see if that would help but didn’t really change the softness. Unfortunately these don’t make for my ideal cuddle pillows like I had hoped and have since resorted back to normal cuddle pillows which is just too bad :(
Hi Kristi, thank you for your review and we are sorry that the pillows did not meet your expectations. You do have 90 days to return the product for a full refund if you are not absolutely in love with it. You can start the process through the following link: https://returns.sundaycitizen.co/
You can also reach out to us by email at email@example.com if you have questions or issues along the way.