Not happy
"Very unhappy with my pillow. I bought two and they came in a vacuum sealed bag so they were as flat as a pancake. I figured they would fluff up after a few days and they did not. The pillows did not come with any directions so I went to the website and found the reviews and saw that others had broken up the gel stuffing manually to get a fluffy pillow. I did that and now have a lumpy pillow with hard chunks in it. I never got around to fluffing the second pillow and after two weeks, it is now fluffy, so I wish I had left the first one alone. I tried to return the one pillow and get another but the site says it is not returnable. I won't order from them again but I am happy with the pillow that I didn't touch. I wish some instructions came with the pillow telling you to be patient and wait a few weeks!"