The pillow is nice. The
"The pillow is nice. The fabric is, of course, super soft, and the detailing with the textured part in the middle is really lovely. The pillow is also way bigger than I expected, so it’s really great for a couch. I do, however, have two issues with it. The first issue is minor, and that’s the color (boulder). I was hoping for a nice mossy sage green like the picture suggested but if anything it’s more of a gray with some brown and green tones in it (I suppose that’s in line with calling it boulder lol). It’s not a bad color, it’s just not the stronger green that I would have preferred, so fair warning if you’re purchasing that color for the green. The biggest issue, which is the main one that should make anyone who wants to purchase the pillow pause, is the lack of support. It’s a lumbar pillow, but trust me, there is no lumbar support in the slightest. I have several Sunday Citizen pillows and even when they’re sent compressed they always pop right up and are perfectly fine and typically firm and supportive. This one, however, stayed flat. Completely flat. It was like a giant, fabric-encased focaccia. It did not expand. I read that a few people said you have to pull it apart a bit. So I tried that. I took the pillow out of the case and tried to tug at the fabric’s interior, which feels like some sort of foam. It absolutely helped the pillow plump up, but now the pillow is hopelessly lumpy. Like, some parts expanded and are fluffy and other parts remain cemented together in a hard foam lump. There’s no way to open the insert to fix it, either. So it’s possible that I messed something up. But a pillow for this price should not be that flat and/or should not be this lumpy. Either way, it’s not great. I ended up keeping mine because I got it on clearance and sending it back seemed like way too much of a hassle. So, keep in mind the other pillows they have are great, but this one is so large they basically vacuum sealed it to death. But hey, it’s still super soft."